A&J True North Immediate Response Program

Totally Responsive Uncompromising Expertise
At A&J Specialty Services, our goal is to pull alongside your operation when you have a loss and return you to operational condition with minimal interruption.

It is this idea that drives A&J’s True North Immediate Response Program. If a loss occurs on your property, A&J wants to be in a position to respond, not react to your unique situation and provide you with the very best service possible. We can only do this by forging a partnership with property and facility managers to be there for you before, during and after a loss.

The True North Plan
A&J’s True North Immediate Response Program depends on having a plan in place, so that if an emergency loss situation occurs on your property, we know precisely how to respond. The key component of this plan is the creation of a file we keep on hand that is unique to your property. This gives us all the information we need to serve you better and:

• Minimize the damage and severity of the loss
• Reduce the number of tenants out of the property and the potential for lost tenants
• Gain a better understanding of how much personnel and equipment to assign
• Get your facility or property back to normal operation faster
• Reduce the cost of restoration

A&J will also be there for you after the restoration process is complete, including a debriefing detailing what steps were taken to restore the property, how the loss might be prevented in the future and what steps we can take to serve you even better. In addition, A&J provides numerous training opportunities to ensure that you and your personnel are better educated and prepared for potential future losses.

To find out more about A&J’s True North Immediate Response Program, email or call us at 800.727.8990.